Contact Us


We hope that our website has been able to provide the information you need.   If you would like to contact Calon, please use the contact form on this page to submit your request to the relevant department.


If you would rather contact us by phone, please call our office number:


Tel:  +44 1925 320 320  (Sales)

          +44 1925 320 415  (Technical)

          +44 1925 320 413   (Accounts)


*Please note that calls may be recorded and monitored for quality, training and compliance purposes.



Alternatively you can email:


sales@caloncontrols.com


Or  write to us at:


2 Whitworth Court, Runcorn WA7 1WA


Product Returns


Please follow our returns procedure below.


  1. Complete and submit the form below.
  2. Normally within 48 hours you will receive an email with the consignment RMA number and return address.
  3. Please DO NOT return any material until you have these details.  Unsolicited returns without an RMA will not be processed.
  4. Fill in the RMA number issued by Calon on the package you wish to send.
  5. Ship the device to the return address notified to you by Calon.
  6. We will inspect your equipment upon arrival and if it is found to be defective due to a cause covered by the warranty, we will promptly repair, service or replace it at our option, as appropriate.

 

Download RMA form

Terms and Conditions

Click here to view our Terms and Conditions.



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